Fulfillment Policy for Origin Assets LLC

At Origin Assets LLC, we strive to provide our clients with exceptional service and clarity in our fulfillment process. Our goal is to ensure that you are completely satisfied with the services we provide, from the initial engagement to the final delivery of your project.

Order Fulfillment

1. Service Delivery Timeline

  • Website Development: Projects are typically completed within 4-6 weeks, depending on the complexity and scope of work.
  • Digital Marketing Campaigns: Campaigns are usually set up and launched within 2-3 weeks after the initial consultation and approval.
  • SEO Optimization: Initial results can be expected within 3-6 months, with ongoing improvements over time. Results are not guaranteed due to the nature of SEO.

2. Communication

  • Clients will receive regular updates on the progress of their project.
  • Dedicated project managers will be available to address any questions or concerns.

3. Payment Terms

  • A deposit of 33.33% is required before the commencement of any project.
  • Payments for the project are structured in three installments to ensure a smooth process and clear milestones.
    • First installment: Due at the beginning of the project to initiate work.
    • Second installment: Payable midway through the project timeline, aligning with significant progress milestones.
    • Final installment: Due upon project completion, ensuring satisfaction and delivery of the finished work.
  • For ongoing services, such as digital marketing and SEO, payments are billed monthly.

Refund and Cancellation Policy

1. Refunds

  • We do not offer refunds.

2. Cancellations

  • Non-Contractual Services: Clients may cancel any services that are not under a contractual agreement at any time with a 30-day written notice.
  • Contractual Commitments: For services under contract, clients must fulfill the entire contract term as cancellations are not permitted for these agreements.
  • Billing for Services: Any services provided up to the cancellation date will be billed accordingly.

3. Quality Assurance

  • We guarantee that our services will meet the agreed-upon specifications and standards.
  • If you are not satisfied with the quality of our work, please contact us within 14 days of project completion, and we will address your concerns promptly.

Shipping and Delivery (Digital Products)

1. Digital Products

  • All digital products and services will be delivered electronically via email or through our secure client portal.
  • Clients will receive all necessary files and documentation upon project completion.

2. Revisions and Support

  • We provide up to three rounds of revisions for website development projects to ensure your satisfaction.
  • Ongoing support and maintenance are available as part of our service packages or on an as-needed basis.

Contact Information

For any questions or concerns regarding our fulfillment policy, please contact us at:

Thank you for choosing Origin Assets LLC. We look forward to helping you achieve your business goals with our comprehensive digital solutions.